One page, one job: what we receive when you send an inquiry, what we do with it, how long we keep it, and who else sees it. This site carries no third-party analytics, no ad pixels, no cookies and no local storage — so "being tracked" is not a thing here.
| Data controller | TAMI NATURAL HOME · Lot 48, Road 11, Tan Duc IP, Tay Ninh, Vietnam |
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| Contact point | hello@taminatural.com (the only address we publish) |
| Effective date | 2026-11-05 |
| What you choose to send us by email or messaging | Name, email, category, volume band, plus any company, market or notes you decide to include. We do not collect phone numbers, postal addresses, ID documents or payment data |
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| Emails or WhatsApp messages you send us | Held by those platforms; we keep only the correspondence itself |
| Server access logs | Our host records IP, timestamp, request path and User-Agent for abuse prevention and debugging; retention follows the host policy |
| What this site does not collect | No cookies, no localStorage, no third-party fonts or ad pixels, no IP addresses stored, no third-party analytics of any kind (no Google Analytics, no Meta Pixel). The site runs a first-party server-side hit counter that records only page path, referring domain and device type — never a person |
| Answering this inquiry | Feasibility, MOQ, sampling and quote. That is the only purpose |
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| Fulfilment after an order | Sample orders, contracts, customs and shipping documents |
| What we never do | No marketing lists, no bulk email, no selling or swapping data with third parties for marketing. There is no "trusted partner sharing" clause here |
| Inquiries that go nowhere | Correspondence deleted if no sampling or order within 24 months |
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| Customers with orders | Transaction and customs documents kept as required by the contract and applicable Vietnamese law |
| Deletion requests | Honoured at any time; processed and confirmed within 30 days |
| No forms on this site | There is no inquiry form here, and no third-party form service is connected. All contact goes out through your own mail client or WhatsApp — nothing is relayed or stored by this site |
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| Messaging | WhatsApp is a Meta platform; clicking leaves this site and its privacy policy applies. We do not control its processing |
| Hosting | The site is hosted on Vercel, which processes access logs as an infrastructure provider |
| Fonts and images | All fonts and images are served from this domain — no requests to Google Fonts or any CDN |
| What you can ask for | Access to the data we hold · correction of inaccuracies · erasure · restriction of or objection to processing · a portable machine-readable copy |
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| How to ask | Email hello@taminatural.com with "data request" in the subject. We reply within 30 days, at no charge |
| For EU customers | Your rights under the GDPR apply as well. If you believe processing is unlawful you may lodge a complaint with your national data protection authority |
| Minors | This site targets business buyers, not individuals under 16, and we do not knowingly collect their data |
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| Changes | When this policy changes we update the effective date above; no retroactive application |
| Nature of this page | A plain description of what this site actually does. It is not legal advice — consult your own counsel for compliance determinations |
You get three answers back: whether it is feasible, the MOQ, and how sampling works. If it does not fit our lines, we say so in the first email instead of the third meeting.